Call Federal Credit Union

Richmond, VA

Call Federal Credit Union processed 352 mortgage applications in 2024 per HMDA data reported to the Consumer Financial Protection Bureau (CFPB), originating 268 loans with a 15.6% denial rate. Other was the primary loan purpose. Based in Richmond, VA. The approval rate of 76.1% reflects originated loans as a share of all applications.

Why approval and denial rates diverge. Approval (origination) rate and denial rate do not sum to 100% - HMDA records several outcomes beyond approved-and-funded, including files that were approved but not accepted by the applicant, withdrawn, or closed for incompleteness. Call Federal Credit Union's 76.1% origination rate tells you how often an application turned into funded money; the 15.6% denial rate is a separate read on underwriting strictness. The most frequently cited denial reasons in this file were Debt-to-income ratio, Credit history, Other, which together explain the majority of rejections. Most activity concentrated in Conventional loans (348 applications).

How to read this page. These figures are aggregate HMDA disclosures, they describe this lender's overall 2024 book, not your individual odds. Approval and denial rates are shaped by the applicant mix a lender actually receives: credit profile, loan-to-value, debt-to-income, property type, and geography. A lower denial rate at one lender versus another does not necessarily mean easier underwriting, it often reflects borrower self-selection and loan-product specialization. This page is informational data reporting, not financial, legal, or mortgage advice. Compare multiple lenders, read your Loan Estimate carefully, and consult a licensed mortgage professional before applying. Data reflects 2024 disclosures published by the CFPB in 2025.

352
Applications
268
Originated
15.6%
Denial Rate
$97,670
Avg Loan Amount
Avg Interest Rate: 7.859% Avg Applicant Income: $32,000

Lending Activity

Type Applications Originated Denied Avg Loan
Conventional 348 268 51 $95,517
FHA 4 0 4 $285,000

Source: CFPB Home Mortgage Disclosure Act (HMDA) loan/application register HMDA 2024 LAR, application-level mortgage data for Call Federal Credit Union (LEI: 254900JH47ETFGVNKS92) · 2024 HMDA reports filed annually; covers applications received during the calendar year. Approval rates exclude withdrawn / incomplete applications. Denial reasons are lender-reported.

Denial Analysis

Debt-to-income ratio
35
Credit history
30
Other
29
Employment history
4
Collateral
2

Loan Purpose Breakdown

Purpose Applications Originated Avg Loan
Other 179 145 $72,318
Home Improvement 108 94 $82,870
Home Purchase 27 16 $213,889
Refinancing 21 9 $144,524
Cash-out Refinancing 17 4 $216,176

Geographic Coverage — Lending by Race

Derived race categories as reported under HMDA. Source: CFPB.

Race Applications Approval Rate Denial Rate
White 195 86.2% 10.8%
Black or African American 105 65.7% 22.9%
Joint * 10 90.0% 10.0%
Asian * 4 25.0% 25.0%
American Indian or Alaska Native * 2 100.0% 0.0%
Native Hawaiian or Other Pacific Islander * 2 50.0% 50.0%
2 or more minority races * 1 100.0% 0.0%

* Fewer than 50 applications -- percentages for this group have wide statistical uncertainty and should not be read as precise.

Lending by Ethnicity

Hispanic/Latino is an ethnicity, not a race. Shown separately per U.S. Census Bureau standards.

Ethnicity Applications Approval Rate Denial Rate
Not Hispanic or Latino 305 79.3% 14.4%
Hispanic or Latino * 8 62.5% 37.5%
Joint * 2 100.0% 0.0%

* Fewer than 50 applications -- percentages for this group have wide statistical uncertainty and should not be read as precise.

Nearby Lenders in VA

Other HMDA-reporting lenders in VA with similar activity. Compare any two side-by-side.

Mortgage Lending Guides

Frequently Asked Questions

How many mortgage applications did Call Federal Credit Union process?
Call Federal Credit Union processed 352 mortgage applications in the 2024 HMDA reporting year. Of these, 268 were originated (approved and funded), 18 were withdrawn by the applicant, and 55 were denied.
What is Call Federal Credit Union's mortgage approval rate?
Call Federal Credit Union has an approval (origination) rate of 76.1%, meaning 76.1% of all applications resulted in a funded mortgage. The denial rate is 15.6%.
What is the average loan amount at Call Federal Credit Union?
The average mortgage loan amount at Call Federal Credit Union is $97,670. The average interest rate is 7.859%. The average applicant income is $32,000.
What are the most common reasons for mortgage denial at Call Federal Credit Union?
The most common reasons for mortgage denial at Call Federal Credit Union are: Debt-to-income ratio, Credit history, Other. In total, 55 applications were denied out of 352 total applications.
What types of mortgage loans does Call Federal Credit Union offer?
Call Federal Credit Union processes Conventional, FHA loans. The most common type is Conventional with 348 applications and an average loan amount of $95,517.
What loan purposes does Call Federal Credit Union serve?
Call Federal Credit Union serves the following loan purposes: Other (179 applications), Home Improvement (108 applications), Home Purchase (27 applications), Refinancing (21 applications), Cash-out Refinancing (17 applications). Other is the most common purpose.
Where is Call Federal Credit Union located?
Call Federal Credit Union is headquartered in Richmond, VA. The lender is identified by LEI 254900JH47ETFGVNKS92 in HMDA data.
How does Call Federal Credit Union compare in lending across racial demographics?
Call Federal Credit Union reports demographic lending data under HMDA requirements. White applicants have an approval rate of 86.2% and denial rate of 10.8%; Black or African American applicants have an approval rate of 65.7% and denial rate of 22.9%; Joint applicants have an approval rate of 90.0% and denial rate of 10.0%. This data reflects derived race categories as reported by applicants.

Data Sources

Every figure on PlainLender is rendered directly from CFPB HMDA federal source data, no number is typed in by an editor. This page draws directly on CFPB HMDA federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.