Citizens Bank
MOORESVILLE, IN
Citizens Bank processed 226 mortgage applications in 2024 per HMDA data reported to the Consumer Financial Protection Bureau (CFPB), originating 163 loans with a 16.8% denial rate. Home Purchase was the primary loan purpose. Based in MOORESVILLE, IN. The approval rate of 72.1% reflects originated loans as a share of all applications.
Why approval and denial rates diverge. Approval (origination) rate and denial rate do not sum to 100% - HMDA records several outcomes beyond approved-and-funded, including files that were approved but not accepted by the applicant, withdrawn, or closed for incompleteness. Citizens Bank's 72.1% origination rate tells you how often an application turned into funded money; the 16.8% denial rate is a separate read on underwriting strictness. The most frequently cited denial reasons in this file were Credit history, Debt-to-income ratio, Collateral, which together explain the majority of rejections. Most activity concentrated in Conventional loans (226 applications).
How to read this page. These figures are aggregate HMDA disclosures, they describe this lender's overall 2024 book, not your individual odds. Approval and denial rates are shaped by the applicant mix a lender actually receives: credit profile, loan-to-value, debt-to-income, property type, and geography. A lower denial rate at one lender versus another does not necessarily mean easier underwriting, it often reflects borrower self-selection and loan-product specialization. This page is informational data reporting, not financial, legal, or mortgage advice. Compare multiple lenders, read your Loan Estimate carefully, and consult a licensed mortgage professional before applying. Data reflects 2024 disclosures published by the CFPB in 2025.
Lending Activity
| Type | Applications | Originated | Denied | Avg Loan |
|---|---|---|---|---|
| Conventional | 226 | 163 | 38 | $301,637 |
Source: CFPB Home Mortgage Disclosure Act (HMDA) loan/application register HMDA 2024 LAR, application-level mortgage data for Citizens Bank (LEI: 549300CABYW2DE2UTD57) · 2024 HMDA reports filed annually; covers applications received during the calendar year. Approval rates exclude withdrawn / incomplete applications. Denial reasons are lender-reported.
Denial Analysis
Loan Purpose Breakdown
| Purpose | Applications | Originated | Avg Loan |
|---|---|---|---|
| Home Purchase | 115 | 99 | $468,391 |
| Other | 46 | 19 | $59,130 |
| Cash-out Refinancing | 34 | 23 | $213,529 |
| Home Improvement | 23 | 16 | $97,609 |
| Refinancing | 8 | 6 | $260,000 |
Geographic Coverage — Lending by Race
Derived race categories as reported under HMDA. Source: CFPB.
| Race | Applications | Approval Rate | Denial Rate |
|---|---|---|---|
| White | 187 | 69.5% | 19.3% |
| Asian * | 9 | 77.8% | 11.1% |
| Joint * | 2 | 100.0% | 0.0% |
| Native Hawaiian or Other Pacific Islander * | 1 | 100.0% | 0.0% |
* Fewer than 50 applications -- percentages for this group have wide statistical uncertainty and should not be read as precise.
Lending by Ethnicity
Hispanic/Latino is an ethnicity, not a race. Shown separately per U.S. Census Bureau standards.
| Ethnicity | Applications | Approval Rate | Denial Rate |
|---|---|---|---|
| Not Hispanic or Latino | 190 | 70.0% | 18.4% |
| Hispanic or Latino * | 2 | 100.0% | 0.0% |
| Joint * | 2 | 100.0% | 0.0% |
* Fewer than 50 applications -- percentages for this group have wide statistical uncertainty and should not be read as precise.
Nearby Lenders in IN
Other HMDA-reporting lenders in IN with similar activity. Compare any two side-by-side.
Ruoff Mortgage Company
Fort Wayne, IN
Old National Bank
Evansville, IN
Royal United Mortgage LLC
Indianapolis, IN
First Merchants Bank
MUNCIE, IN
Gvc Mortgage, INC.
SUITE 200, IN
Mortgage Lending Guides
Frequently Asked Questions
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Data Sources
Read our methodology - how this data is sourced, computed, and verified.
Every figure on PlainLender is rendered directly from CFPB HMDA federal source data, no number is typed in by an editor. This page draws directly on CFPB HMDA federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.