Citizens Bank
Carthage, TN
Citizens Bank processed 209 mortgage applications in 2024 per HMDA data reported to the Consumer Financial Protection Bureau (CFPB), originating 186 loans with a 7.7% denial rate. Home Purchase was the primary loan purpose. Based in Carthage, TN. The approval rate of 89.0% reflects originated loans as a share of all applications. Below you will find a breakdown by loan type, loan purpose, denial reasons, and demographic lending patterns as required by the Home Mortgage Disclosure Act.
Portfolio scale. Citizens Bank processed 209 HMDA-reported mortgage applications in 2024, originating 186 loans and denying 16 for a denial rate of 7.7% (applicants themselves withdrew 5 files before a decision). The average loan amount was $180,694. The lender reports under LEI 254900RQ2FMUUUQUGI02 from Carthage, TN.
Why approval and denial rates diverge. Approval (origination) rate and denial rate do not sum to 100% — HMDA records several outcomes beyond approved-and-funded, including files that were approved but not accepted by the applicant, withdrawn, or closed for incompleteness. Citizens Bank's 89.0% origination rate tells you how often an application turned into funded money; the 7.7% denial rate is a separate read on underwriting strictness. Most activity concentrated in Conventional loans (209 applications).
How to read this page. These figures are aggregate HMDA disclosures — they describe this lender's overall 2024 book, not your individual odds. Approval and denial rates are shaped by the applicant mix a lender actually receives: credit profile, loan-to-value, debt-to-income, property type, and geography. A lower denial rate at one lender versus another does not necessarily mean easier underwriting — it often reflects borrower self-selection and loan-product specialization. This page is informational data reporting, not financial, legal, or mortgage advice. Compare multiple lenders, read your Loan Estimate carefully, and consult a licensed mortgage professional before applying. Data reflects 2024 disclosures published by the CFPB in 2025.
Lending Activity
| Type | Applications | Originated | Denied | Avg Loan |
|---|---|---|---|---|
| Conventional | 209 | 186 | 16 | $180,694 |
Source: CFPB Home Mortgage Disclosure Act (HMDA) loan/application register HMDA 2023 LAR — application-level mortgage data for Citizens Bank (LEI: 254900RQ2FMUUUQUGI02) · 2023 HMDA reports filed annually; covers applications received during the calendar year. Approval rates exclude withdrawn / incomplete applications. Denial reasons are lender-reported.
Loan Purpose Breakdown
| Purpose | Applications | Originated | Avg Loan |
|---|---|---|---|
| Home Purchase | 95 | 86 | $277,842 |
| Refinancing | 42 | 39 | $157,619 |
| Home Improvement | 38 | 36 | $72,632 |
| Other | 34 | 25 | $58,529 |
Geographic Coverage — Lending by Race
Derived race categories as reported under HMDA. Source: CFPB.
| Race | Applications | Approval Rate | Denial Rate |
|---|---|---|---|
| White | 197 | 89.3% | 7.1% |
| Joint | 4 | 100.0% | 0.0% |
| 2 or more minority races | 1 | 100.0% | 0.0% |
| Black or African American | 1 | 0.0% | 100.0% |
Lending by Ethnicity
Hispanic/Latino is an ethnicity, not a race. Shown separately per U.S. Census Bureau standards.
| Ethnicity | Applications | Approval Rate | Denial Rate |
|---|---|---|---|
| Not Hispanic or Latino | 199 | 88.9% | 7.5% |
| Joint | 4 | 100.0% | 0.0% |
Nearby Lenders in TN
Other HMDA-reporting lenders in TN with similar activity. Compare any two side-by-side.
21ST MORTGAGE
KNOXVILLE, TN
VANDERBILT MORTGAGE AND FINANCE, INC
MARYVILLE, TN
FIRSTBANK
LEXINGTON, TN
FIRST COMMUNITY MORTGAGE
MURFREESBORO, TN
FIRST HORIZON BANK
MEMPHIS, TN
Mortgage Lending Guides
Frequently Asked Questions
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Data Sources
Data as of 2024. Source: Consumer Financial Protection Bureau (CFPB), Home Mortgage Disclosure Act (HMDA) 2024 Snapshot.
Data from FFIEC / CFPB HMDA 2024 Snapshot National Loan-Level Dataset. Demographic data reflects derived categories as reported by applicants. Denial rates include all application outcomes. This data is provided for informational purposes only.
Read our methodology — how this data is sourced, computed, and verified.