KEYBANK NATIONAL ASSOCIATION
CLEVELAND, OH
KEYBANK NATIONAL ASSOCIATION processed 15,901 mortgage applications in 2024 per HMDA data reported to the Consumer Financial Protection Bureau (CFPB), originating 8,251 loans with a 30.6% denial rate. Home Purchase was the primary loan purpose. Based in CLEVELAND, OH. The approval rate of 51.9% reflects originated loans as a share of all applications. Below you will find a breakdown by loan type, loan purpose, denial reasons, and demographic lending patterns as required by the Home Mortgage Disclosure Act.
Portfolio scale. KEYBANK NATIONAL ASSOCIATION processed 15,901 HMDA-reported mortgage applications in 2024, originating 8,251 loans and denying 4,869 for a denial rate of 30.6% (applicants themselves withdrew 1,768 files before a decision). The average loan amount was $248,231 at a 7.974% average note rate, and applicants self-reported an average income of $38,000. The lender reports under LEI HUX2X73FUCYHUVH1BK78 from CLEVELAND, OH.
Why approval and denial rates diverge. Approval (origination) rate and denial rate do not sum to 100% — HMDA records several outcomes beyond approved-and-funded, including files that were approved but not accepted by the applicant, withdrawn, or closed for incompleteness. KEYBANK NATIONAL ASSOCIATION's 51.9% origination rate tells you how often an application turned into funded money; the 30.6% denial rate is a separate read on underwriting strictness. The most frequently cited denial reasons in this file were Debt-to-income ratio, Credit history, Credit application incomplete, which together explain the majority of rejections. Most activity concentrated in Conventional loans (14,892 applications).
How to read this page. These figures are aggregate HMDA disclosures — they describe this lender's overall 2024 book, not your individual odds. Approval and denial rates are shaped by the applicant mix a lender actually receives: credit profile, loan-to-value, debt-to-income, property type, and geography. A lower denial rate at one lender versus another does not necessarily mean easier underwriting — it often reflects borrower self-selection and loan-product specialization. This page is informational data reporting, not financial, legal, or mortgage advice. Compare multiple lenders, read your Loan Estimate carefully, and consult a licensed mortgage professional before applying. Data reflects 2024 disclosures published by the CFPB in 2025.
Lending Activity
| Type | Applications | Originated | Denied | Avg Loan |
|---|---|---|---|---|
| Conventional | 14,892 | 7,767 | 4,505 | $248,509 |
| FHA | 852 | 390 | 328 | $234,108 |
| VA | 157 | 94 | 36 | $298,439 |
Top loan types — KEYBANK NATIONAL ASSOCIATION
Source: CFPB Home Mortgage Disclosure Act (HMDA) loan/application register HMDA 2023 LAR — application-level mortgage data for KEYBANK NATIONAL ASSOCIATION (LEI: HUX2X73FUCYHUVH1BK78) · 2023 HMDA reports filed annually; covers applications received during the calendar year. Approval rates exclude withdrawn / incomplete applications. Denial reasons are lender-reported.
Denial Analysis
Loan Purpose Breakdown
| Purpose | Applications | Originated | Avg Loan |
|---|---|---|---|
| Home Purchase | 5,150 | 3,545 | $393,064 |
| Other | 3,588 | 1,344 | $141,848 |
| Home Improvement | 2,983 | 1,310 | $96,445 |
| Cash-out Refinancing | 2,080 | 1,058 | $238,587 |
| Refinancing | 2,071 | 994 | $302,856 |
Geographic Coverage — Lending by Race
Derived race categories as reported under HMDA. Source: CFPB.
| Race | Applications | Approval Rate | Denial Rate |
|---|---|---|---|
| White | 11,630 | 53.5% | 29.4% |
| Asian | 1,155 | 46.2% | 33.3% |
| Black or African American | 1,075 | 44.4% | 40.1% |
| Joint | 299 | 61.5% | 24.4% |
| American Indian or Alaska Native | 119 | 34.5% | 41.2% |
| Native Hawaiian or Other Pacific Islander | 34 | 23.5% | 55.9% |
| 2 or more minority races | 18 | 27.8% | 55.6% |
Lending by Ethnicity
Hispanic/Latino is an ethnicity, not a race. Shown separately per U.S. Census Bureau standards.
| Ethnicity | Applications | Approval Rate | Denial Rate |
|---|---|---|---|
| Not Hispanic or Latino | 13,278 | 53.1% | 29.7% |
| Hispanic or Latino | 919 | 38.5% | 43.6% |
| Joint | 253 | 54.9% | 29.3% |
Nearby Lenders in OH
Other HMDA-reporting lenders in OH with similar activity. Compare any two side-by-side.
US BANK, N.A.
CINCINNATI, OH
CROSSCOUNTRY MORTGAGE, LLC
Cleveland, OH
JPMorgan Chase Bank, NA
Columbus, OH
Huntington National Bank
Columbus, OH
Fifth Third Bank, National Association
Cincinnati, OH
Mortgage Lending Guides
Frequently Asked Questions
How many mortgage applications did KEYBANK NATIONAL ASSOCIATION process?
What is KEYBANK NATIONAL ASSOCIATION's mortgage approval rate?
What is the average loan amount at KEYBANK NATIONAL ASSOCIATION?
What are the most common reasons for mortgage denial at KEYBANK NATIONAL ASSOCIATION?
What types of mortgage loans does KEYBANK NATIONAL ASSOCIATION offer?
What loan purposes does KEYBANK NATIONAL ASSOCIATION serve?
Where is KEYBANK NATIONAL ASSOCIATION located?
How does KEYBANK NATIONAL ASSOCIATION compare in lending across racial demographics?
Data Sources
Data as of 2024. Source: Consumer Financial Protection Bureau (CFPB), Home Mortgage Disclosure Act (HMDA) 2024 Snapshot.
Data from FFIEC / CFPB HMDA 2024 Snapshot National Loan-Level Dataset. Demographic data reflects derived categories as reported by applicants. Denial rates include all application outcomes. This data is provided for informational purposes only.
Read our methodology — how this data is sourced, computed, and verified.