Compare Mortgage Lenders

Select two lenders to compare side by side using 2023 HMDA federal data: approval rates, denial rates, loan sizes, loan types, and geographic reach.

Lender A

UNITED COMMUNITY BANK

GREENVILLE, SC

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Lender B

First Ciitizens Bank and Trust

Raleigh, NC

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Key Metrics

Metric UNITED COMMUNITY BANK First Ciitizens Bank
Total Applications 10,368 23,256
Loans Originated 6,575 15,162
Approval Rate (higher is better) 63.4% 65.2%
Denial Rate (lower is better) 24.1% 21.0%
Avg Loan Amount $248,403 $380,938
Avg Interest Rate (lower is better) 7.258% 6.270%
Avg Applicant Income $36,000 $35,000
Applications Denied 2,496 4,874
Applications Withdrawn 883 1,278

✓ Better indicates the more favorable value for borrowers. Data: CFPB HMDA 2023.

Loan Type Mix

Loan Type UNITED COMMUNITY BANK First Ciitizens Bank
Conventional 9,416 (90.8%) 22,512 (96.8%)
FHA 755 (7.3%) 606 (2.6%)
VA 127 (1.2%) 111 (0.5%)
USDA 70 (0.7%) 27 (0.1%)

Loan Purpose Breakdown

Purpose UNITED COMMUNITY BANK First Ciitizens Bank
Home Purchase 3,827 6,769
Home Improvement 2,657 5,732
Refinancing 1,982 4,989
Other 1,468 5,285
Cash-out Refinancing 431 481

Top States by Loan Volume

UNITED COMMUNITY BANK
State Originated Rank
Georgia 2,923 #17
First Ciitizens Bank and Trust
State Originated Rank
North Carolina 7,746 #5
South Carolina 3,727 #3

Summary

UNITED COMMUNITY BANK
  • 10,368 total applications · 6,575 originated
  • Approval rate: 63.4%
  • Denial rate: 24.1%
  • Avg loan: $248,403
  • Avg rate: 7.258%
  • HQ: GREENVILLE, SC
First Ciitizens Bank and Trust
  • 23,256 total applications · 15,162 originated
  • Approval rate: 65.2%
  • Denial rate: 21.0%
  • Avg loan: $380,938
  • Avg rate: 6.270%
  • HQ: Raleigh, NC
Data from the CFPB HMDA 2023 Snapshot National Loan-Level Dataset. Approval rates are calculated as originated / total applications. Denial rates are as reported by lenders. This data is for informational purposes only and does not constitute financial advice.

Methodology

Comparisons are drawn from the CFPB 2024 HMDA Snapshot National Loan-Level Dataset, published by the Consumer Financial Protection Bureau and distributed via the FFIEC. Every figure on this page comes from lenders' mandatory HMDA filings — not voluntary marketing claims.

Approval (origination) rate = originated ÷ total applications. Denial rate = denied ÷ total applications. Rates do not sum to 100% because HMDA also records withdrawn, incomplete, and approved-but-not-accepted outcomes. Denial rates reflect a lender's applicant mix as much as its underwriting stance; compare alongside loan-type mix and geography before drawing conclusions.

Side-by-side comparisons are informational only and do not constitute financial, legal, or mortgage advice. Always obtain and compare written Loan Estimates before applying.