PlainLender

SmartBank

Pigeon Forge, TN

SmartBank processed 1,395 mortgage applications in 2024 per HMDA data reported to the Consumer Financial Protection Bureau (CFPB), originating 827 loans with a 12.8% denial rate. Home Purchase was the primary loan purpose. Based in Pigeon Forge, TN. The approval rate of 59.3% reflects originated loans as a share of all applications.

Why approval and denial rates diverge. Approval (origination) rate and denial rate do not sum to 100% - HMDA records several outcomes beyond approved-and-funded, including files that were approved but not accepted by the applicant, withdrawn, or closed for incompleteness. SmartBank's 59.3% origination rate tells you how often an application turned into funded money; the 12.8% denial rate is a separate read on underwriting strictness. The most frequently cited denial reasons in this file were Debt-to-income ratio, Credit history, Other, which together explain the majority of rejections. Most activity concentrated in Conventional loans (1,189 applications).

How to read this page. These figures are aggregate HMDA disclosures, they describe this lender's overall 2024 book, not your individual odds. Approval and denial rates are shaped by the applicant mix a lender actually receives: credit profile, loan-to-value, debt-to-income, property type, and geography. A lower denial rate at one lender versus another does not necessarily mean easier underwriting, it often reflects borrower self-selection and loan-product specialization. This page is informational data reporting, not financial, legal, or mortgage advice. Compare multiple lenders, read your Loan Estimate carefully, and consult a licensed mortgage professional before applying. Data reflects 2024 disclosures published by the CFPB in 2025.

1,395
Applications
827
Originated
12.8%
Denial Rate
$349,022
Avg Loan Amount
Avg Interest Rate: 7.712% Avg Applicant Income: $35,000

Lending Activity

Type Applications Originated Denied Avg Loan
Conventional 1,189 766 137 $364,453
FHA 153 45 29 $256,242
VA 27 9 3 $331,667
USDA 26 7 9 $207,308

Top loan types - SmartBank

Top loan types - SmartBank Horizontal bar chart of the top 4 items by value (applications). Top loan types - SmartBank Top 4 1. Conventional 1,189 2. FHA 153 3. VA 27 4. USDA 26 Top 5 loan types by application volume at SmartBank (HMDA 2024). Source: CFPB HMDA loan/application register.

Source: CFPB Home Mortgage Disclosure Act (HMDA) loan/application register HMDA 2024 LAR, application-level mortgage data for SmartBank (LEI: 549300GZY55UGMUMI322) · 2024 HMDA reports filed annually; covers applications received during the calendar year. Approval rates exclude withdrawn / incomplete applications. Denial reasons are lender-reported.

Denial Analysis

Debt-to-income ratio
103
Credit history
61
Other
30
Collateral
28
Insufficient cash
12
Employment history
7
Unverifiable information
4

Loan Purpose Breakdown

Purpose Applications Originated Avg Loan
Home Purchase 791 393 $400,449
Other 312 223 $174,455
Home Improvement 133 104 $253,195
Refinancing 92 59 $733,478
Cash-out Refinancing 67 48 $217,090

Geographic Coverage — Lending by Race

Derived race categories as reported under HMDA. Source: CFPB.

Race Applications Approval Rate Denial Rate
White 1,102 59.3% 13.3%
Asian 57 47.4% 8.8%
Black or African American * 39 30.8% 23.1%
Joint * 17 88.2% 11.8%
American Indian or Alaska Native * 9 55.6% 11.1%
Native Hawaiian or Other Pacific Islander * 5 40.0% 20.0%

* Fewer than 50 applications -- percentages for this group have wide statistical uncertainty and should not be read as precise.

Lending by Ethnicity

Hispanic/Latino is an ethnicity, not a race. Shown separately per U.S. Census Bureau standards.

Ethnicity Applications Approval Rate Denial Rate
Not Hispanic or Latino 1,149 59.2% 13.1%
Hispanic or Latino * 38 28.9% 23.7%
Joint * 25 56.0% 12.0%

* Fewer than 50 applications -- percentages for this group have wide statistical uncertainty and should not be read as precise.

Nearby Lenders in TN

Other HMDA-reporting lenders in TN with similar activity. Compare any two side-by-side.

21st Mortgage

KNOXVILLE, TN

173,573 apps 30,274 originated 44.1% denied

Vanderbilt Mortgage and Finance, INC

MARYVILLE, TN

124,520 apps 20,306 originated 42.7% denied

FIRSTBANK

LEXINGTON, TN

21,086 apps 6,413 originated 43.2% denied

First Community Mortgage

MURFREESBORO, TN

13,521 apps 10,523 originated 6.2% denied

First Horizon Bank

MEMPHIS, TN

13,326 apps 7,808 originated 21.7% denied
Compare SmartBank vs 21st Mortgage →

Mortgage Lending Guides

Frequently Asked Questions

How many mortgage applications did SmartBank process?
SmartBank processed 1,395 mortgage applications in the 2024 HMDA reporting year. Of these, 827 were originated (approved and funded), 54 were withdrawn by the applicant, and 178 were denied.
What is SmartBank's mortgage approval rate?
SmartBank has an approval (origination) rate of 59.3%, meaning 59.3% of all applications resulted in a funded mortgage. The denial rate is 12.8%.
What is the average loan amount at SmartBank?
The average mortgage loan amount at SmartBank is $349,022. The average interest rate is 7.712%. The average applicant income is $35,000.
What are the most common reasons for mortgage denial at SmartBank?
The most common reasons for mortgage denial at SmartBank are: Debt-to-income ratio, Credit history, Other. In total, 178 applications were denied out of 1,395 total applications.
What types of mortgage loans does SmartBank offer?
SmartBank processes Conventional, FHA, VA, USDA loans. The most common type is Conventional with 1,189 applications and an average loan amount of $364,453.
What loan purposes does SmartBank serve?
SmartBank serves the following loan purposes: Home Purchase (791 applications), Other (312 applications), Home Improvement (133 applications), Refinancing (92 applications), Cash-out Refinancing (67 applications). Home Purchase is the most common purpose.
Where is SmartBank located?
SmartBank is headquartered in Pigeon Forge, TN. The lender is identified by LEI 549300GZY55UGMUMI322 in HMDA data.
How does SmartBank compare in lending across racial demographics?
SmartBank reports demographic lending data under HMDA requirements. White applicants have an approval rate of 59.3% and denial rate of 13.3%; Asian applicants have an approval rate of 47.4% and denial rate of 8.8%; Black or African American applicants have an approval rate of 30.8% and denial rate of 23.1%. This data reflects derived race categories as reported by applicants.

Data Sources

Data as of 2024. Source: Consumer Financial Protection Bureau (CFPB), Home Mortgage Disclosure Act (HMDA) 2024 Snapshot.

Data from FFIEC / CFPB HMDA 2024 Snapshot National Loan-Level Dataset. Demographic data reflects derived categories as reported by applicants. Denial rates include all application outcomes. This data is provided for informational purposes only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainLender is rendered directly from CFPB HMDA federal source data, no number is typed in by an editor. This page draws directly on CFPB HMDA federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.