TRUIST BANK

RALEIGH, NC

TRUIST BANK processed 105,457 mortgage applications in 2024 per HMDA data reported to the Consumer Financial Protection Bureau (CFPB), originating 35,865 loans with a 30.8% denial rate. Home Purchase was the primary loan purpose. Based in RALEIGH, NC. The approval rate of 34.0% reflects originated loans as a share of all applications. Below you will find a breakdown by loan type, loan purpose, denial reasons, and demographic lending patterns as required by the Home Mortgage Disclosure Act.

Portfolio scale. TRUIST BANK processed 105,457 HMDA-reported mortgage applications in 2024, originating 35,865 loans and denying 32,476 for a denial rate of 30.8% (applicants themselves withdrew 6,696 files before a decision). The average loan amount was $255,366 at a 8.043% average note rate, and applicants self-reported an average income of $36,000. The lender reports under LEI JJKC32MCHWDI71265Z06 from RALEIGH, NC.

Why approval and denial rates diverge. Approval (origination) rate and denial rate do not sum to 100% — HMDA records several outcomes beyond approved-and-funded, including files that were approved but not accepted by the applicant, withdrawn, or closed for incompleteness. TRUIST BANK's 34.0% origination rate tells you how often an application turned into funded money; the 30.8% denial rate is a separate read on underwriting strictness. The most frequently cited denial reasons in this file were Credit history, Debt-to-income ratio, Credit application incomplete, which together explain the majority of rejections. Most activity concentrated in Conventional loans (97,857 applications).

How to read this page. These figures are aggregate HMDA disclosures — they describe this lender's overall 2024 book, not your individual odds. Approval and denial rates are shaped by the applicant mix a lender actually receives: credit profile, loan-to-value, debt-to-income, property type, and geography. A lower denial rate at one lender versus another does not necessarily mean easier underwriting — it often reflects borrower self-selection and loan-product specialization. This page is informational data reporting, not financial, legal, or mortgage advice. Compare multiple lenders, read your Loan Estimate carefully, and consult a licensed mortgage professional before applying. Data reflects 2024 disclosures published by the CFPB in 2025.

105,457
Applications
35,865
Originated
30.8%
Denial Rate
$255,366
Avg Loan Amount
Avg Interest Rate: 8.043% Avg Applicant Income: $36,000

Lending Activity

Type Applications Originated Denied Avg Loan
Conventional 97,857 34,358 31,839 $254,189
FHA 5,140 905 519 $252,920
VA 2,272 538 84 $317,940
USDA 188 64 34 $178,351

Top loan types — TRUIST BANK

Top loan types — TRUIST BANK Horizontal bar chart of the top 4 items by value (applications). Top loan types — TRUIST BANK Top 4 1. Conventional 97,857 2. FHA 5,140 3. VA 2,272 4. USDA 188 Top 5 loan types by application volume at TRUIST BANK (HMDA 2023). Source: CFPB HMDA loan/application register.

Source: CFPB Home Mortgage Disclosure Act (HMDA) loan/application register HMDA 2023 LAR — application-level mortgage data for TRUIST BANK (LEI: JJKC32MCHWDI71265Z06) · 2023 HMDA reports filed annually; covers applications received during the calendar year. Approval rates exclude withdrawn / incomplete applications. Denial reasons are lender-reported.

Denial Analysis

Credit history
11,232
Debt-to-income ratio
9,558
Credit application incomplete
9,360
Other
1,813
Collateral
1,169
Insufficient cash
765
Unverifiable information
322
Employment history
182

Loan Purpose Breakdown

Purpose Applications Originated Avg Loan
Home Purchase 41,291 13,031 $402,267
Other 24,197 7,819 $120,196
Home Improvement 18,329 6,066 $123,146
Refinancing 14,930 6,872 $240,248
Cash-out Refinancing 6,075 2,077 $247,081

Geographic Coverage — Lending by Race

Derived race categories as reported under HMDA. Source: CFPB.

Race Applications Approval Rate Denial Rate
White 56,251 47.9% 38.9%
Black or African American 9,304 30.0% 55.5%
Asian 4,493 43.3% 37.2%
Joint 1,194 54.6% 30.5%
American Indian or Alaska Native 389 23.6% 59.6%
Native Hawaiian or Other Pacific Islander 346 22.8% 65.3%
2 or more minority races 145 26.2% 63.5%

Lending by Ethnicity

Hispanic/Latino is an ethnicity, not a race. Shown separately per U.S. Census Bureau standards.

Ethnicity Applications Approval Rate Denial Rate
Not Hispanic or Latino 64,216 46.5% 39.7%
Hispanic or Latino 6,971 30.6% 54.6%
Joint 1,435 50.4% 35.1%

Nearby Lenders in NC

Other HMDA-reporting lenders in NC with similar activity. Compare any two side-by-side.

Mortgage Lending Guides

Frequently Asked Questions

How many mortgage applications did TRUIST BANK process?
TRUIST BANK processed 105,457 mortgage applications in the 2023 HMDA reporting year. Of these, 35,865 were originated (approved and funded), 6,696 were withdrawn by the applicant, and 32,476 were denied.
What is TRUIST BANK's mortgage approval rate?
TRUIST BANK has an approval (origination) rate of 34.0%, meaning 34.0% of all applications resulted in a funded mortgage. The denial rate is 30.8%.
What is the average loan amount at TRUIST BANK?
The average mortgage loan amount at TRUIST BANK is $255,366. The average interest rate is 8.043%. The average applicant income is $36,000.
What are the most common reasons for mortgage denial at TRUIST BANK?
The most common reasons for mortgage denial at TRUIST BANK are: Credit history, Debt-to-income ratio, Credit application incomplete. In total, 32,476 applications were denied out of 105,457 total applications.
What types of mortgage loans does TRUIST BANK offer?
TRUIST BANK processes Conventional, FHA, VA, USDA loans. The most common type is Conventional with 97,857 applications and an average loan amount of $254,189.
What loan purposes does TRUIST BANK serve?
TRUIST BANK serves the following loan purposes: Home Purchase (41,291 applications), Other (24,197 applications), Home Improvement (18,329 applications), Refinancing (14,930 applications), Cash-out Refinancing (6,075 applications). Home Purchase is the most common purpose.
Where is TRUIST BANK located?
TRUIST BANK is headquartered in RALEIGH, NC. The lender is identified by LEI JJKC32MCHWDI71265Z06 in HMDA data.
How does TRUIST BANK compare in lending across racial demographics?
TRUIST BANK reports demographic lending data under HMDA requirements. White applicants have an approval rate of 47.9% and denial rate of 38.9%; Black or African American applicants have an approval rate of 30.0% and denial rate of 55.5%; Asian applicants have an approval rate of 43.3% and denial rate of 37.2%. This data reflects derived race categories as reported by applicants.

Data Sources

Data as of 2024. Source: Consumer Financial Protection Bureau (CFPB), Home Mortgage Disclosure Act (HMDA) 2024 Snapshot.

Data from FFIEC / CFPB HMDA 2024 Snapshot National Loan-Level Dataset. Demographic data reflects derived categories as reported by applicants. Denial rates include all application outcomes. This data is provided for informational purposes only.