PlainLender

USAA BANK

SAN ANTONIO, TX

USAA BANK processed 28,020 mortgage applications in 2024 per HMDA data reported to the Consumer Financial Protection Bureau (CFPB), originating 13,205 loans with a 23.5% denial rate. Home Purchase was the primary loan purpose. Based in SAN ANTONIO, TX. The approval rate of 47.1% reflects originated loans as a share of all applications. Below you will find a breakdown by loan type, loan purpose, denial reasons, and demographic lending patterns as required by the Home Mortgage Disclosure Act.

Portfolio scale. USAA BANK processed 28,020 HMDA-reported mortgage applications in 2024, originating 13,205 loans and denying 6,580 for a denial rate of 23.5% (applicants themselves withdrew 8,064 files before a decision). The average loan amount was $353,184 at a 6.362% average note rate, and applicants self-reported an average income of $36,000. The lender reports under LEI C5654JQHZUHN0772B561 from SAN ANTONIO, TX.

Why approval and denial rates diverge. Approval (origination) rate and denial rate do not sum to 100% — HMDA records several outcomes beyond approved-and-funded, including files that were approved but not accepted by the applicant, withdrawn, or closed for incompleteness. USAA BANK's 47.1% origination rate tells you how often an application turned into funded money; the 23.5% denial rate is a separate read on underwriting strictness. The most frequently cited denial reasons in this file were Credit application incomplete, Debt-to-income ratio, Other, which together explain the majority of rejections. Most activity concentrated in VA loans (16,873 applications).

How to read this page. These figures are aggregate HMDA disclosures — they describe this lender's overall 2024 book, not your individual odds. Approval and denial rates are shaped by the applicant mix a lender actually receives: credit profile, loan-to-value, debt-to-income, property type, and geography. A lower denial rate at one lender versus another does not necessarily mean easier underwriting — it often reflects borrower self-selection and loan-product specialization. This page is informational data reporting, not financial, legal, or mortgage advice. Compare multiple lenders, read your Loan Estimate carefully, and consult a licensed mortgage professional before applying. Data reflects 2024 disclosures published by the CFPB in 2025.

28,020
Applications
13,205
Originated
23.5%
Denial Rate
$353,184
Avg Loan Amount
Avg Interest Rate: 6.362% Avg Applicant Income: $36,000

Lending Activity

Type Applications Originated Denied Avg Loan
VA 16,873 8,524 3,591 $389,718
Conventional 11,147 4,681 2,989 $297,883

Source: CFPB Home Mortgage Disclosure Act (HMDA) loan/application register HMDA 2023 LAR — application-level mortgage data for USAA BANK (LEI: C5654JQHZUHN0772B561) · 2023 HMDA reports filed annually; covers applications received during the calendar year. Approval rates exclude withdrawn / incomplete applications. Denial reasons are lender-reported.

Denial Analysis

Credit application incomplete
2,402
Debt-to-income ratio
1,576
Other
1,408
Credit history
866
Insufficient cash
798
Collateral
613
Unverifiable information
448
Employment history
179

Loan Purpose Breakdown

Purpose Applications Originated Avg Loan
Home Purchase 23,347 11,343 $363,328
Cash-out Refinancing 2,496 954 $297,468
Refinancing 1,509 684 $370,964
Home Improvement 396 137 $141,995
Other 272 87 $202,574

Geographic Coverage — Lending by Race

Derived race categories as reported under HMDA. Source: CFPB.

Race Applications Approval Rate Denial Rate
White 19,626 50.5% 21.3%
Black or African American 2,594 37.7% 33.7%
Joint 1,475 49.8% 19.5%
Asian 648 35.2% 30.7%
American Indian or Alaska Native 326 43.6% 27.3%
2 or more minority races 162 32.7% 38.9%
Native Hawaiian or Other Pacific Islander 63 30.2% 28.6%

Lending by Ethnicity

Hispanic/Latino is an ethnicity, not a race. Shown separately per U.S. Census Bureau standards.

Ethnicity Applications Approval Rate Denial Rate
Not Hispanic or Latino 21,560 49.1% 22.8%
Hispanic or Latino 2,143 40.0% 28.6%
Joint 1,718 47.8% 19.7%

Nearby Lenders in TX

Other HMDA-reporting lenders in TX with similar activity. Compare any two side-by-side.

Nationstar Mortgage

Coppell, TX

110,111 apps 41,693 originated 9.2% denied

DHI Mortgage Company, LTD.

Austin, TX

96,056 apps 70,673 originated 10.3% denied

PRIMELENDING

DALLAS, TX

36,578 apps 25,147 originated 5.3% denied

Credit Human Federal Credit Un

San Antonio, TX

28,052 apps 2,953 originated 75.7% denied

ARK-LA-TEX FINANCIAL SERVICES LLC

PLANO, TX

23,136 apps 16,232 originated 3.3% denied
Compare USAA BANK vs Nationstar Mortgage →

Mortgage Lending Guides

Why Mortgages Get Denied
Common denial reasons and how to improve your chances
Comparing Mortgage Lenders
What to look for when choosing a mortgage lender
Getting the Best Mortgage Rate
Strategies for securing the lowest interest rate
Understanding HMDA Data
How to read and interpret mortgage disclosure data
Denial Rates by Demographics
Demographic patterns in mortgage approval and denial

Explore More Data

Bank Financial Data → Credit Union Data → Financial Advisor Lookup → Home Insurance Costs → Property Tax Data → Rent Price Data →

Frequently Asked Questions

How many mortgage applications did USAA BANK process?
USAA BANK processed 28,020 mortgage applications in the 2023 HMDA reporting year. Of these, 13,205 were originated (approved and funded), 8,064 were withdrawn by the applicant, and 6,580 were denied.
What is USAA BANK's mortgage approval rate?
USAA BANK has an approval (origination) rate of 47.1%, meaning 47.1% of all applications resulted in a funded mortgage. The denial rate is 23.5%.
What is the average loan amount at USAA BANK?
The average mortgage loan amount at USAA BANK is $353,184. The average interest rate is 6.362%. The average applicant income is $36,000.
What are the most common reasons for mortgage denial at USAA BANK?
The most common reasons for mortgage denial at USAA BANK are: Credit application incomplete, Debt-to-income ratio, Other. In total, 6,580 applications were denied out of 28,020 total applications.
What types of mortgage loans does USAA BANK offer?
USAA BANK processes VA, Conventional loans. The most common type is VA with 16,873 applications and an average loan amount of $389,718.
What loan purposes does USAA BANK serve?
USAA BANK serves the following loan purposes: Home Purchase (23,347 applications), Cash-out Refinancing (2,496 applications), Refinancing (1,509 applications), Home Improvement (396 applications), Other (272 applications). Home Purchase is the most common purpose.
Where is USAA BANK located?
USAA BANK is headquartered in SAN ANTONIO, TX. The lender is identified by LEI C5654JQHZUHN0772B561 in HMDA data.
How does USAA BANK compare in lending across racial demographics?
USAA BANK reports demographic lending data under HMDA requirements. White applicants have an approval rate of 50.5% and denial rate of 21.3%; Black or African American applicants have an approval rate of 37.7% and denial rate of 33.7%; Joint applicants have an approval rate of 49.8% and denial rate of 19.5%. This data reflects derived race categories as reported by applicants.

Data Sources

Data as of 2024. Source: Consumer Financial Protection Bureau (CFPB), Home Mortgage Disclosure Act (HMDA) 2024 Snapshot.

Data from FFIEC / CFPB HMDA 2024 Snapshot National Loan-Level Dataset. Demographic data reflects derived categories as reported by applicants. Denial rates include all application outcomes. This data is provided for informational purposes only.

Read our methodology — how this data is sourced, computed, and verified.