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Self-Help Federal Credit Union

Durham, NC

Self-Help Federal Credit Union processed 621 mortgage applications in 2024 per HMDA data reported to the Consumer Financial Protection Bureau (CFPB), originating 430 loans with a 17.6% denial rate. Home Purchase was the primary loan purpose. Based in Durham, NC. The approval rate of 69.2% reflects originated loans as a share of all applications.

Why approval and denial rates diverge. Approval (origination) rate and denial rate do not sum to 100% - HMDA records several outcomes beyond approved-and-funded, including files that were approved but not accepted by the applicant, withdrawn, or closed for incompleteness. Self-Help Federal Credit Union's 69.2% origination rate tells you how often an application turned into funded money; the 17.6% denial rate is a separate read on underwriting strictness. The most frequently cited denial reasons in this file were Collateral, Debt-to-income ratio, Insufficient cash, which together explain the majority of rejections. Most activity concentrated in Conventional loans (621 applications).

How to read this page. These figures are aggregate HMDA disclosures, they describe this lender's overall 2024 book, not your individual odds. Approval and denial rates are shaped by the applicant mix a lender actually receives: credit profile, loan-to-value, debt-to-income, property type, and geography. A lower denial rate at one lender versus another does not necessarily mean easier underwriting, it often reflects borrower self-selection and loan-product specialization. This page is informational data reporting, not financial, legal, or mortgage advice. Compare multiple lenders, read your Loan Estimate carefully, and consult a licensed mortgage professional before applying. Data reflects 2024 disclosures published by the CFPB in 2025.

621
Applications
430
Originated
17.6%
Denial Rate
$258,800
Avg Loan Amount
Avg Interest Rate: 8.338% Avg Applicant Income: $42,000

Lending Activity

Type Applications Originated Denied Avg Loan
Conventional 621 430 109 $258,800

Source: CFPB Home Mortgage Disclosure Act (HMDA) loan/application register HMDA 2024 LAR, application-level mortgage data for Self-Help Federal Credit Union (LEI: 549300UHEEV73TKCZY62) · 2024 HMDA reports filed annually; covers applications received during the calendar year. Approval rates exclude withdrawn / incomplete applications. Denial reasons are lender-reported.

Denial Analysis

Collateral
54
Debt-to-income ratio
26
Insufficient cash
13
Unverifiable information
10
Employment history
3
Credit history
3

Loan Purpose Breakdown

Purpose Applications Originated Avg Loan
Home Purchase 609 420 $260,846
Refinancing 5 4 $131,000
Other 4 3 $172,500
Cash-out Refinancing 3 3 $171,667

Geographic Coverage — Lending by Race

Derived race categories as reported under HMDA. Source: CFPB.

Race Applications Approval Rate Denial Rate
White 574 70.0% 18.1%
Black or African American * 44 61.4% 9.1%
American Indian or Alaska Native * 2 50.0% 50.0%
Joint * 1 0.0% 0.0%

* Fewer than 50 applications -- percentages for this group have wide statistical uncertainty and should not be read as precise.

Lending by Ethnicity

Hispanic/Latino is an ethnicity, not a race. Shown separately per U.S. Census Bureau standards.

Ethnicity Applications Approval Rate Denial Rate
Hispanic or Latino 569 70.3% 18.3%
Not Hispanic or Latino * 45 53.3% 8.9%
Joint * 2 100.0% 0.0%

* Fewer than 50 applications -- percentages for this group have wide statistical uncertainty and should not be read as precise.

Nearby Lenders in NC

Other HMDA-reporting lenders in NC with similar activity. Compare any two side-by-side.

Truist Bank

RALEIGH, NC

105,457 apps 35,865 originated 30.8% denied

Wells Fargo Bank NA

WINSTON SALEM, NC

89,959 apps 37,240 originated 19.4% denied

State Employees' Credit Union

Raleigh, NC

46,508 apps 28,065 originated 23.7% denied

Cardinal Financial Company, Li

CHARLOTTE, NC

30,212 apps 15,327 originated 6.7% denied

First Ciitizens Bank and Trust

Raleigh, NC

23,256 apps 15,162 originated 21.0% denied
Compare Self-Help Federal Credit Union vs Truist Bank →

Mortgage Lending Guides

Frequently Asked Questions

How many mortgage applications did Self-Help Federal Credit Union process?
Self-Help Federal Credit Union processed 621 mortgage applications in the 2024 HMDA reporting year. Of these, 430 were originated (approved and funded), 60 were withdrawn by the applicant, and 109 were denied.
What is Self-Help Federal Credit Union's mortgage approval rate?
Self-Help Federal Credit Union has an approval (origination) rate of 69.2%, meaning 69.2% of all applications resulted in a funded mortgage. The denial rate is 17.6%.
What is the average loan amount at Self-Help Federal Credit Union?
The average mortgage loan amount at Self-Help Federal Credit Union is $258,800. The average interest rate is 8.338%. The average applicant income is $42,000.
What are the most common reasons for mortgage denial at Self-Help Federal Credit Union?
The most common reasons for mortgage denial at Self-Help Federal Credit Union are: Collateral, Debt-to-income ratio, Insufficient cash. In total, 109 applications were denied out of 621 total applications.
What types of mortgage loans does Self-Help Federal Credit Union offer?
Self-Help Federal Credit Union processes Conventional loans. The most common type is Conventional with 621 applications and an average loan amount of $258,800.
What loan purposes does Self-Help Federal Credit Union serve?
Self-Help Federal Credit Union serves the following loan purposes: Home Purchase (609 applications), Refinancing (5 applications), Other (4 applications), Cash-out Refinancing (3 applications). Home Purchase is the most common purpose.
Where is Self-Help Federal Credit Union located?
Self-Help Federal Credit Union is headquartered in Durham, NC. The lender is identified by LEI 549300UHEEV73TKCZY62 in HMDA data.
How does Self-Help Federal Credit Union compare in lending across racial demographics?
Self-Help Federal Credit Union reports demographic lending data under HMDA requirements. White applicants have an approval rate of 70.0% and denial rate of 18.1%; Black or African American applicants have an approval rate of 61.4% and denial rate of 9.1%; American Indian or Alaska Native applicants have an approval rate of 50.0% and denial rate of 50.0%. This data reflects derived race categories as reported by applicants.

Data Sources

Data as of 2024. Source: Consumer Financial Protection Bureau (CFPB), Home Mortgage Disclosure Act (HMDA) 2024 Snapshot.

Data from FFIEC / CFPB HMDA 2024 Snapshot National Loan-Level Dataset. Demographic data reflects derived categories as reported by applicants. Denial rates include all application outcomes. This data is provided for informational purposes only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainLender is rendered directly from CFPB HMDA federal source data, no number is typed in by an editor. This page draws directly on CFPB HMDA federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.