Compare Mortgage Lenders

Select two lenders to compare side by side using 2023 HMDA federal data: approval rates, denial rates, loan sizes, loan types, and geographic reach.

Lender A

JPMorgan Chase Bank, NA

Columbus, OH

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Lender B

Citibank, NA

New York, NY

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Key Metrics

Metric JPMorgan Chase Bank, Citibank, NA
Total Applications 150,113 54,575
Loans Originated 80,744 14,104
Approval Rate (higher is better) 53.8% 25.8%
Denial Rate (lower is better) 8.1% 8.6%
Avg Loan Amount $569,056 $689,013
Avg Interest Rate (lower is better) 6.533% 6.656%
Avg Applicant Income $37,000 $35,000
Applications Denied 12,095 4,681
Applications Withdrawn 21,588 8,179

✓ Better indicates the more favorable value for borrowers. Data: CFPB HMDA 2023.

Loan Type Mix

Loan Type JPMorgan Chase Bank, Citibank, NA
Conventional 141,822 (94.5%) 54,220 (99.3%)
FHA 6,274 (4.2%) 268 (0.5%)
VA 1,964 (1.3%) 87 (0.2%)
USDA 53 (0.0%)

Loan Purpose Breakdown

Purpose JPMorgan Chase Bank, Citibank, NA
Home Purchase 109,996 36,705
Cash-out Refinancing 18,104 3,673
Refinancing 11,612 3,618
Other 5,853 6,475
Home Improvement 3,227 4,104

Top States by Loan Volume

JPMorgan Chase Bank, NA
State Originated Rank
California 10,826 #6
Texas 10,296 #5
Illinois 7,493 #4
New York 7,362 #4
Florida 5,747 #13
Ohio 3,550 #13
New Jersey 2,520 #10
Michigan 2,422 #15
Citibank, NA
State Originated Rank
California 4,689 #19
New York 3,468 #15
District of Columbia 213 #7

Summary

JPMorgan Chase Bank, NA
  • 150,113 total applications · 80,744 originated
  • Approval rate: 53.8%
  • Denial rate: 8.1%
  • Avg loan: $569,056
  • Avg rate: 6.533%
  • HQ: Columbus, OH
Citibank, NA
  • 54,575 total applications · 14,104 originated
  • Approval rate: 25.8%
  • Denial rate: 8.6%
  • Avg loan: $689,013
  • Avg rate: 6.656%
  • HQ: New York, NY
Data from the CFPB HMDA 2023 Snapshot National Loan-Level Dataset. Approval rates are calculated as originated / total applications. Denial rates are as reported by lenders. This data is for informational purposes only and does not constitute financial advice.

Methodology

Comparisons are drawn from the CFPB 2024 HMDA Snapshot National Loan-Level Dataset, published by the Consumer Financial Protection Bureau and distributed via the FFIEC. Every figure on this page comes from lenders' mandatory HMDA filings — not voluntary marketing claims.

Approval (origination) rate = originated ÷ total applications. Denial rate = denied ÷ total applications. Rates do not sum to 100% because HMDA also records withdrawn, incomplete, and approved-but-not-accepted outcomes. Denial rates reflect a lender's applicant mix as much as its underwriting stance; compare alongside loan-type mix and geography before drawing conclusions.

Side-by-side comparisons are informational only and do not constitute financial, legal, or mortgage advice. Always obtain and compare written Loan Estimates before applying.